Refund policy

 

Customers are eligible to return delivery items and receive a full refund. Customer Service must be notified within 48 hours of delivery. Goods must be returned to the ASTERS Superstore on Ameer Ahmed Magu within 15 days of receipt date. Shopping confirmation and customer ID card copy must be presented

All returning items must be received in their original condition (new, unused and free from damage)

In cases of incorrect or defective items being received as a result of Asters error, you may request a replacement or a refund for your purchase within 24 hours of delivery

Questions about our Returns Policy? Please call our customer service on 3316464 during office hours 8am to 5pm Sunday to Thursday, and 9am to 2 pm Saturday or send us an email to customerservice@asters.com.mv